Last updated on 22.02.2024
[No Knot Software] operating as No Knot
ABN 16 655 325 947
NO KNOT COOKIES POLICY
1
INTRODUCTION
(a)
This Cookies Policy applies between you and us,
< No Knot Software > (ABN [16 655 325 947]) operating as
No Knot (“we”, “us”, or
“our”).
(b)
This Cookies Policy applies when you use the No Knot platform via our
website
accessible at [noknot.au] or mobile applications
(together the “Platform”) and describes the types of
cookies we use on our
Platform, how we use them, and how you can control them.
(c)
A cookie is a small file that’s stored on your computer or device when
you
visit a website that uses cookies. We may use several different cookies
on
our Platform, for the purposes of website functionality, performance,
advertising, and social media or content cookies. Cookies enhance your
experience on our Platform, as it allows us to recognise you, remember
your
details and preferences (for example, your log-in details),
and provide us with information on when you’ve visited and how you’ve
interacted with our Platform.
2
TYPES OF COOKIES WE USE
The below table sets out the type of cookies we may collect on our Platform.
Strictly Necessary Cookies
Certain cookies we use are essential for the proper functioning of
our
Platform, without which our Platform won’t work or certain features
won’t be accessible to you.
For example, we may need to remember data you’ve inputted from one
page
to the next in a single session.
Performance Cookies
Performance cookies collect information about your use of the
Platform
to help enhance the services we provide to
you. We collect information about how you interact with the
Platform,
including the pages you visit and the frequency
of your visits. This information helps us identify patterns of usage
on
the site, collect analytics data, identify
issues you may have had on the Platform,
make changes to enhance your browsing experience, and analyse if our
marketing is effective and relevant to you.
Functional Cookies
We use functional cookies to improve your experience on our Platform
and make things more convenient for you. These cookies personalise
your
experience on our Platform based on your preferences, by remembering
your
details such as your login details or region.
Security cookies are a type of functional cookie, which assist with
website and user account security.
Load balancing session cookies are used for the duration of the
session
to
distribute user requests across multiple servers to optimize website
speed
and capacity. We may also use user interface customization
persistent
cookies to store a user’s preferred version of our Platform, such as
font
and language preferences.
Advertising cookies
Advertising cookies are used on our Platform to provide you with
targeted marketing materials in accordance with
your interests and preferences. These cookies remember that you
visited
our Platform, and we may provide this
information to third-parties. These cookies usually cannot
personally
identify you, so your anonymity is
typically secured. These cookies ensure that advertisements
displayed to
you are things that may be of interest to you.
Content cookies
Content cookies are placed by many social media plugins (like
plugins
that allow you to share content on Facebook),
and other tools to enhance the content displayed on a website (for
example, services that allow the playing of video
files). We integrate these plugins into our Platform to improve
usability and customer experience. Some of these third
party services may place cookies that are also used for the purposes
of
behavioural advertising or market analysis
3
HOW LONG WILL COOKIES REMAIN ON MY DEVICE?
The amount of time that a cookie remains on your computer or device depends on
the
type of
cookie – cookies are either “persistent” or “session” cookies. Persistent
cookies
last until they expire or
are deleted, so they may remain on your device for as
little as 10 minutes to several years. Session cookies last until you stop
browsing,
so just for the relevant session.
4
HOW DO THIRD PARTIES USE COOKIES ON THE PLATFORM?
We may use third party analytics cookies to collect information about your
interaction with
our Platform. We also may use Google Analytics and other third-party analytics
providers to help process data. To find out more, see
How Google uses data when you use our partners’ sites or apps.
5
HOW DO I CONTROL COOKIES?
(a)
Usually, you can control and manage cookies through your browser. You
can
control whether or not your browser accepts cookies, how to filter and
manage cookies, and how to delete cookies at the end of a session.
(b)
If you remove or block cookies, this may negatively impact your
experience
of our Platform and you may not be able to access all parts of our
Platform.
(c)
Many third-party advertising services allow you to opt out of their
tracking
systems, by giving you the opportunity to opt out by way of a pop-up
before
downloading cookies to your device.
6
UPDATES TO THIS POLICY
We may update this Cookies Policy from time to time. When we make changes, we’ll
update the “Last updated”
date at the top of the Cookies Policy and post it on our sites. We encourage you
to
check back
periodically to review this Cookies Policy to ensure that you are aware of our
current Cookies Policy.
7
CONTACT US
For further information about our Cookies Policy or practices, or to access or
correct your
personal information, or make a complaint, please contact us using the details
set
out below:
Name: Customer Support Email: support@noknot.au
Our Cookies Policy was last updated on 22/02/2024.